Information We Collect
To provide and improve the service, we may collect the following:
- Name — used to personalise communication and verify your purchase.
- Email address — for account, support, and transactional communication.
- TradingView username — required to grant indicator access on TradingView.
- Payment-related information — handled by our payment processors; we do not store full card details on our servers.
- Technical data — basic device, browser, and usage signals collected via standard analytics.
How We Use Your Information
- Activate and maintain your indicator access on TradingView.
- Process payments, send receipts, and manage your subscription.
- Provide customer support and respond to your questions.
- Send important product updates, security notices, and service announcements.
- Improve our platform, content, and indicator features.
Data Protection
We apply industry-standard administrative, technical, and organisational safeguards to protect your information from unauthorised access, alteration, disclosure, or destruction. Data in transit is protected via TLS encryption.
Communication
We use your email to send transactional messages (purchase receipts, access activation, renewal notices), important service updates, and occasionally product news. You can unsubscribe from non-essential emails at any time using the link provided in each message.
Third-Party Services
We work with trusted third parties to operate the service, including:
- TradingView — to deliver and manage indicator access.
- Payment processors — to securely process subscription payments.
- Email & communication tools — for transactional messaging.
- Analytics providers — to measure and improve the experience.
Each of these providers handles your data under their own privacy policies and strict contractual obligations.
We Do Not Sell Your Data
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by writing to support@dvbrocket.com. We will respond within a reasonable timeframe in accordance with applicable laws.
Acknowledgement
By using DVB Rocket and continuing to access our indicators, tools, and services, you confirm that you have read, understood, and agreed to this document along with our other legal policies.